Once an order has been placed before 22pm (GMT+1) we will ship your order directly the same day*.
When an order has been placed after 22pm (GMT+1) we will ship your order the very next day.
We also ship on saturday & sunday.
*Order before 22PM (GMT+1), delivered tomorrow in the Netherlands.
You can easily track your shipping.
You will receive an email containing your Tracking Number once your package has been shipped from our distribution center.
SHIPPING TIME & SHIPPING COSTS
We offer free shipping in The Netherlands. In Belgium, Germany and Luxembourg we offer free shipping above €100,-.When your order total is lower than €100, shipping costs will be charged depending on your delivery address and method.
|Country||Shipping Costs||Delivery Time|
|The Netherlands||Free Shipping||1 working day|
|Belgium||Free Shipping||1 working day|
|Germany||Free Shipping||1-2 working days|
|Luxembourg||Free Shipping||1 working day|
|Rest of Europe||€6,95||2-5 working days|
|Rest of the World||€9,95||3-10 working days|
Once an order has been successfully submitted, it cannot be cancelled or modified. Sustain advises you to follow the return instructions included in your shipping mail. Please allow 7 to 10 business days for your refund to be processed once it arrives to the warehouse of Sustain.