Shipping Information

SHIPPING METHODS

Once an order has been placed before 6pm (GMT+1) we will ship your order directly the same day.
When an order has been placed after 6pm (GMT+1) we will ship your order the very next day.
We also ship on saturday & sunday.

You can easily track your shipping.
You will receive an email containing your Tracking Number once your package has been shipped from our distribution center.

SHIPPING TIME & SHIPPING COSTS

You have free shipping on orders above €100 in The Netherlands, Belgium & Germany. When your order total is lower than €100, shipping costs will be charged depending on your delivery address and method. 

Country Shipping Costs Delivery Time
The Netherlands €5,95 Free Shipping > €100 1 working day
Belgium €5,95 Free Shipping > €100 1 working day
Germany €5,95 Free Shipping > €100 1-2 working days
Luxembourg €5,95 Free Shipping > €100 1 working day
Rest of Europe €8,95 2-5 working days
Rest of the World €20,- 3-10 working days

  

MODIFICATION

Once an order has been successfully submitted, it cannot be cancelled or modified. Sustain advises you to follow the return instructions included in your shipping mail. Please allow 7 to 10 business days for your refund to be processed once it arrives to the warehouse of Sustain.