Once an order has been placed before 6pm (GMT+1) we will ship your order directly the same day.
When an order has been placed after 6pm (GMT+1) we will ship your order the very next day.
We also ship on saturday & sunday.
You can easily track your shipping.
You will receive an email containing your Tracking Number once your package has been shipped from our distribution center.
SHIPPING TIME & SHIPPING COSTS
You have free shipping on orders above €100 in The Netherlands, Belgium & Germany. When your order total is lower than €100, shipping costs will be charged depending on your delivery address and method.
|Country||Shipping Costs||Delivery Time|
|The Netherlands||€5,95 Free Shipping > €100||1 working day|
|Belgium||€5,95 Free Shipping > €100||1 working day|
|Germany||€5,95 Free Shipping > €100||1-2 working days|
|Luxembourg||€5,95 Free Shipping > €100||1 working day|
|Rest of Europe||€8,95||2-5 working days|
|Rest of the World||€20,-||3-10 working days|
Once an order has been successfully submitted, it cannot be cancelled or modified. Sustain advises you to follow the return instructions included in your shipping mail. Please allow 7 to 10 business days for your refund to be processed once it arrives to the warehouse of Sustain.